Trying to decide if Enroll & Pays Loyalty as a Service Platform is right for you? We’ve made it easier than ever to help decide; read through our top 14 Merchant FAQs!

What is Loyalty as a Service?

Our cloud-based software method of delivery that allows data to be accessed in real time from any payment device with an internet connection for managing customer loyalty, analytics and engagement.  In this web-based model, Enroll & Pay hosts and maintains the servers, databases, and the code that makes up our application.

How do I set up Enroll & Pay?

Go to the App Marketplace (depending on hardware and processor) and download the Enroll & Pay application to your payment terminal.

Why use Enroll & Pay?

Easy Loyalty Platform for customers, in depth Sales analytics, automated CRM Tools, Targeted Offer Campaigns, Customer Review Tools… must we go on?

What type of rewards can I offer to customers?

Merchants can offer the following types of rewards/offers to their customers:

  • Instant rewards (reward applied to the transaction upon enrollment)
  • Accrued rewards (i.e. 10% accrual for every dollar spent up to $100.00)
  • Reward Redemption (i.e. once you’ve spent $100.00, $10 off your next check)
  • Special offers: ( i.e. Get $5.00 off by spending this week, or when purchasing a specific item)
  • PunchCard (Buy 10, Get 1 free)

How will rewards be redeemed?

When customers have surpassed a reward threshold, on their next transaction and paying with their enrolled card, our API will recognize they have an earned reward and will issue a command to apply the earned reward.

Will using Enroll & Pay slow down my line?

No, Enroll& Pay is actually one of the least disruptive loyalty platforms within the loyalty/payment space because it doesn’t require any action from customers after the initial enrollment. Your customers simply swipe/dip/tap their credit or debit card like a normal transaction. However, if you would like to temporarily switch off Enroll & Pay during high volume transaction periods we can facilitate that within your account settings.

How will I know Enroll & Pay is converting my customer to members?

In your merchant dashboard you will see all sales and loyalty analytics in real time which include enrollments all transaction amounts and much more

Is Enroll & Pay complicated to use for employees?

Not at all! Enroll & Pay is very easy to use during time of payment. They simply ask customers to enroll with their mobile # or email and proceed to checkout or skip enrollment and continue to checkout.

Why are Card Linked Rewards better than traditional marketing?

Unlike traditional marketing, there are no upfront costs. You no longer have to pay for advertising impressions or print mailers and coupons. Simply send out your offers through our CRM base. Card-linked rewards significantly increase customers’ attribution levels with in-store visits, size of purchases, and customer retention, all increasing higher than traditional marketing.

Didn’t find what you were looking for in our Merchant FAQs? Check out our Consumer FAQs or reach out to our team with your questions today.